The way we think about charity is dead wrong

In his TED talk, “The way we think about charity is dead wrong,” Dan Pallotta, activist and fundraiser, makes many interesting and provocative points about the dysfunctional nature of our society’s “philanthropic market.”  I cheer him on.

He points to five ways that the non-profit world is explicitly kept on the sideline and rendered ineffectual by the attitudes and practices of the for-profit world.  Non-profits are forced to endure…:

  • dysfunctional compensation practices that don’t reward genuine productivity that makes a difference;
  • virtual prohibitions against advertising and marketing, throttling resource development;
  • non-rewards and even punishment for taking risk, especially to develop new revenue streams;
  • prohibitions against taking time to build the infrastructure and momentum before rewards are demanded,
  • denial of profit even when plowed back into the organization, starving the sector of growth and idea capital.

These restrictions on nonprofits, imposed by traditional donors who ask innocent-seeming questions that limit support for overhead, have the effect of stifling deserving nonprofits in their pursuit of solutions to big social problems.   The nonprofit world wants these points made loudly.  If the general public understood these realities about nonprofits and the handicaps they labor with, there could well be a surge of support for the work nonprofits do, and a restructuring of the non-profit/for-profit misalignment for the better.

Pallotta creatively traces this dysfunction to the operating assumptions brought to this country by its first immigrant populations, Puritans and Calvinists, who lived and left a legacy that combined piety, ambition and shame, a combination giving rise to American philanthropy, a form of penance, he says.  If we want to make headway with the causes we fight for, we have to go beyond those inherited cultural strains and re-imagine the possibilities.

Pallotta suggests that if we could get philanthropic contributions “up to scale,” which he defines as contributions at 3% of GDP rather than 2%, the level it’s been stuck at the last several decades, 50% more resources would be available to tackle society’s problems.  And we could get there, he says, if society knew more about and fixed the dysfunctions of the non-profit/for-profit schism.

Perhaps so, but I worry that he carries forward the same mistake as our Pilgrim ancestors, assuming that money is the root of all solutions.  Is it really the case that all that’s needed is more money?  I’m not so sure.

Look at all the money held by private foundations and community foundations, all raised in the last few decades on the promise of solving these problems.  Billions.  Throw in public money and we have major mass. Yet the same huge social problems persist, and are perhaps even worse.  Why would making charitable organizations more massive be better, I wonder?  Please let’s not think that just by throwing more money in their direction we can say “problem solved” or “mission accomplished.”  Possibly, shockingly, perhaps heretically, social problems are worse because of the way we throw money at them. 

A key, I think, to fanning the flames of change Pallotta wishes to fan, is to shed light on yet another dysfunctional schism, one that operates within the world of institutional philanthropy, between grant-making foundations and grant-receiving nonprofits.

Grant-making foundations create terrible choke points in the supply of charitable dollars. Individuals give money in the hope of solving important social problems, but institutions (foundations) hold the money, investing it in questionable commercial operations that work against their very own missions, creating beautiful offices for themselves with wonderful salaries and perks, acting more like banks than like partners in problem-solving, and releasing only a trickle of cash on terrible terms to do the important work.

The donating public (most Americans), even the well-to-do donating public, doesn’t differentiate foundations from nonprofits – both are philanthropic charities in their eyes, which is largely true in the eyes of the IRS, institutional charity’s governing authority.   Yet those two sides of the philanthropic world operate at odds with each other every bit as much as the for-profit and non-profit worlds do.

Many of the inequities Pallotta points to actually stem from the practices of grant-making foundations.  It’s the private foundations, corporate foundations, and even community foundations that ask those inappropriate questions about overhead that keep nonprofit salaries low, that put nonprofits on short time lines that inhibit risk-taking and innovation, that prohibit taking in enough money to plow back into R&D.  It’s at these choke points where change must happen.

I’m not saying that nonprofits know exactly what to do to fix the problems of breast cancer, homelessness, and hunger (to draw on the same issues Pallotta cites), because they don’t yet – largely because, I believe, they’ve been denied the real opportunity to push out on these fronts.

Most people are terribly misinformed about the realities of the nonprofit marketplace, as Pallotta suggests.  If the public knew more about how the right hand (foundations) squelches the left hand (nonprofits) they would demand change.

I credit Pallotta for raising these issues, especially in articulating the historical forces that perpetuate how the profit-making side of our society’s consciousness (and marketplaces) continues to marginalize, demean, and dismiss its benevolent side.  But the goal has to go beyond that of raising more money, it has to go to investing in and testing workable solutions, just as the for-profit world is permitted to do.

Otherwise all we’ll have is a bigger nonprofit economy and the same high problem rates.

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Steven E. Mayer, Ph.D. / Effective Communities Project / March 26, 2013

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The “Good particle”

Now that physicists have confirmed the discovery of the Higgs bosun (the sub-atomic “God particle”), the world can turn its attention to pursuit of Mayer’s bosun, the elementary particle that defines Social Benefit resulting from philanthropic activity.

Call it the “Good particle.”

Taking the form of Einstein’s famous theorem, it looks like this:

B = Rc²

Where:

B is “Benefit.”  B expresses the smallest increment of positive change recognizable as “satisfying” to more than 50% of the people.  For example, it’s the increment of Annual Personal Income, or Emotional Intelligence, or World Peace that’s recognized as satisfying by more than half of the people.  “Change” can be to any of the indicators of quality of life recognized by the Effective Communities Project or other sanctioning body.

R is “Resources.”  Resources includes the particular set of resources directed at producing Benefit.  The directed set is drawn from the full set of resources that can conceivably be deployed, including financial, political, organizational, cultural, moral, and spiritual resources.

c is not a constant but a complex number representing momentum towards Benefit.  It’s the result of forces that accelerate — and forces that decelerate — the momentum towards Benefit.  These forces include skills, commitment, access to resources – and their opposites.

The exponent refers to the smartness of that allocation of resources.  Zero signifies random.  Whether the exponent is 2 or something else, I’m actually not quite sure.  Okay, I’m not really a physicist.

Discovery of this “Good particle” clearly merits the Nobel Prize in Economics.  Whether it will ever be found is questionable.  Perhaps building a super-collider in which resource particles chase benefit particles around a track under the Alps would hasten its discovery.

In the meantime, the theorem can be fruitfully discussed in workshops on strategic philanthropy, among donors and their staff, and in classrooms or chat-boards.  Each of the terms in the equation has its expression in every-day philanthropy of both the individual or institutional variety.  One could bet on values of B, and create B-futures markets.

One could even build grantmaking strategies around targeted values of B, speculative values of R and possible configurations of c.

Any theorem that links benefits to resources, as modified by a complex of social forces and accelerated by the intelligence of their allocation is worth considering.  Semi-seriously.

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Steven E. Mayer, Ph.D. / Effective Communities Project / March 18, 2013

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The corrupting power of numbers

There’s a hopeful mantra going around in evaluation circles – endorsed by many – that “you get what you measure.”  Personally, I don’t believe it; I’ve been trying to measure social justice for years, and I can’t say I’ve seen more of it as a result.  That’s because I have no control over the rewards or punishments given for just or unjust behavior, a critical condition omitted from that would-be mantra.   If I could make rewards flow to individuals or organizations or systems for behaving more justly, maybe I would see more just behavior, at least in the little corner of the world that I influence.

A truly horrible example of how wrong-headed measurement can corrupt a gigantic swath of life in our communities and in institutions we’re obliged to trust is presented in the article, “Why police lie under oath” (NYTimes, 2/3/13), by Michelle Alexander, an Associate Professor of Law at Ohio State University, and author of The New Jim Crow: Mass Incarceration in the Age of Colorblindness (The New Press, 2010).

In it, Professor Alexander reports that “in this era of mass incarceration, the police shouldn’t be trusted any more than any other witness, perhaps less so.”  That’s because lying by police has become the norm, she (and others she cites) says – lying under oath, lying in reports, lying when representing the facts of the case, lying when apprehending completely innocent people — for the sake of making the numbers go up.   And high numbers yield rewards, recognition, and reputation.

Does this mean I’m against measurement with numbers?  No, I’m against the corruption that facile and wrong-headed measurement with numbers can induce.  And too much of what passes for measurement is facile and wrong-headed because of the honor we falsely grant to numbers.

Remember, numbers are only proxies for the real thing.  Words are too, but words suffer the reputation of being imprecise, whereas numbers bask in the reputation of at least looking precise.  In my opinion, numbers are corrupting if they don’t honor the complexity of the underlying thing being measured.  In the reported story, it’s “criminality” that’s tacitly measured by arrest rate.  Banking on one single number, like arrest rate (or achievement test score or quarterly revenue), is investing in an especially poor and thin proxy for the real thing.  Multiple measures from multiple perspectives are required to represent something like criminality (or school achievement or corporate health).

Criminality is a complex concept, not easily reducible to a single number like “arrest rate,” which as the story relates, so easily misrepresents the truth of criminality, even while it is so easily manipulated. Districts with high levels of criminality (high arrest rates) are rewarded by government grants, claims Professor Alexander, allegedly to combat that criminality.  It’s easy to move up in the competition for such grants simply by arresting more people, and making the district look more criminal.

Why not just report high numbers?  The mildly cynical would point out that falsifying records to look good and gain rewards is an age-old practice and certainly not unique to police departments.  Everyone knows stories of this kind of cheating.

But the truth told by Michelle Alexander goes much further, of police not simply reporting false numbers, but going out and falsely arresting more people — even on completely false  charges.  Because they can, with no consequence, she says.   Because of course those people are criminal, police say.  Because no one cares if these innocent people are marked criminal for life, she says.   That’s corruption, and not only are innocent lives recorded as blemished, their entry into wage-earning society is made all the harder, derailing and condemning way too many for life.

You get what you measure?  If you measure someone’s criminal behavior by arresting someone – without regard to their actual behavior, and without regard to their guilt – but just because you can, those measures not only missing the mark by an intolerably large margin, the consequences of such measurement error are severe, creating real damage.

And regrettably, we’re not even able to say that destroyed lives are “unintended consequences,” because in this story those consequences are certainly intended.  The damage to all those maliciously arrested is obvious and incalculable, and as a karmic corollary, so is the damage to the police department.  Major corruption.

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Steven E. Mayer, Ph.D. / Effective Communities Project / February 22, 2013

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